Security is not the Secure word, as you might think. There are simply best to make sure optimal security for your organization.
Protect your VoiP Network from Threats:
You must implement a strong password. The use of passwords is essential to secure your phone system. You can use different combinations of letters, numbers and use the alphanumeric words. You need to make sure that employees do not save passwords in the text files and post the notes on the computer operating system. It updates often.
The operating system is also updated. It is updated in most of the system administration. On the other side, The user also needs to accept the iOS updates on your iPhone system.
For Android: The proper updation saves from malicious threats and exploits sites.
Set up the Virtual Private Network:
The virtual private network is set up for the remote workers. The usage of the VPN can encrypt all the traffic, regardless of that, where the employees are engaged to work. It works ideally for the home staff workers. You must consider the business-grade VPN by using cisco, Sophos, and use of Cloudflare. It is also approved by the recent research, that the use of the VPN does not affect the call quality.
Must require Wi-fi Encryption:
The user must activate WPA2 on company wireless networks. You must instruct the employees.
You also use encryption for the Wifi network. The best practice is that you must update your Wifi password every year.
Review your Call log:
You can also review the company call log. In this way, you can review unusual calling trends and behavior of calls. You must set up the dashboard by using call analytics.
There are some features to operate the call volume on a weekly and monthly basis.
Block the Private calls and restrict your calls:
If your company does business in overseas markets. You do not need to dial international numbers. You only need to grant access to the international calling. Those people who call abroad. They must take advantage of the VoiP service providers. You can block 1-900 numbers to prevent toll fraud. You must make it enable call blocking on the restricted screen. The private calls come with the message/ you must instruct them to enable their caller ID.
Deactivate your inactive Accounts:
When employees leave the company. You must notify the IT staff to deactivate the accounts. You must deactivate the employee’s account promptly. In this way, you can minimize workplace disruption. From the technical point of view, you don’t need to VoiP account activated, without the real user assigned to it.
You must encourage your staff to complain about strange behavior. You can also ask your team members for missing voicemail and ghost calls. A ghost call is when your phone rings without a caller. Additionally. It is also recommended that you don’t need to store the voicemail messages longer. If you needed.
Make implementation Remote Device Management:
On the company level, you must have the ability, it is essential to wipe a device remotely. You can also issue with remote management. In this way, you can track and wipe a device in case of theft.
Give Awareness the users on VoiP Security practices:
You must remind the users, you don’t need their password. You must train them to spot phishing and engage in social engineering scams. You must conduct regular security assessments. It discovers emerging vulnerabilities. It is the last, but not the least point. You need to make sure and need to make sure, how to contact in the event of security breaches.
You need to make the best practices overlap with the network security. You must look through with the lens of an attacker.
By following these facts, how to keep them safe from the ever-changing security landscape. You will have to minimize the impact of security incidents.
VoIP considerations to meet HIPAA
Some VoIP customers are unaware that in order to remain compliant, they must disable certain services. Transcription of voicemail, voicemail-to-email attachments, and visual voicemail are not permitted.
You may rest assured that your VoIP solution complies with HIPAA regulations. Let us know, and we’ll set up an account for you on our private VoIP servers. Eavesdropping on phone calls provides access to information.
Financial companies, professional services firms, and government entities all hold large treasures. Hacking voicemail is also lucrative; it exposes private corporate information and celebrity secrets. Call centers are equally fascinating, where the prize might include confidential account information, health records, and credit card data. A global fleet of phone pirates value toll fraud, and they are unrelenting in their pursuit of it.
Complacency is Costly:
Don’t let security flaws negate the financial and productivity benefits that an IP phone system may provide, or has already provided, to your firm.
“Krueger explains
“Some customers that have us develop and install their VoIP solution deny security services, claiming that they will handle it on their own. It’s incredible to see how many of them never get around to completing it. PEI is a technological consultancy and service provider that focuses on networking and unified communications technologies, security is a major priority.
Toll fraud, voicemail hacking, and eavesdropping are just a few of the VoIP dangers. IP phones can serve as access points to your company’s network. Voicemail messages and VoIP calls are data, making them vulnerable to data network assaults.
Toll fraud, voicemail hacking, and eavesdropping are just a few of the VoIP dangers. IP phones can serve as access points to your company’s network. Voicemail messages and VoIP calls are data, making them vulnerable to data network assaults.
Safeguarding the voice network, whether you utilize a hosted IP phone service or an onsite VoIP system, is the same as protecting the data network.
Depending on your goals (including compliance requirements), users’ apps and locations, and the IP phone system you’re utilizing, whether onsite or hosted, security rules and technologies can be complicated. You can, however, enlist the help of VoIP professionals, such as Cisco partners, to increase and simplify your company’s security.
Cisco and two Cisco partners who provide VoIP security solutions and services present an overview of some IP phone security measures.
