If you are a user of Outlook and facing issues like not being able to open a folder or expand it then. Let me tell you that you are exactly at the correct spot as in this blog. We are going to tell you how you can fix cannot expand the folder issue with some very simple steps.
The ‘cannot display the folder Outlook’ error is quite common. When you are using Outlook so, I am sure that you have seen this error once. This problem usually comes when you are attempting to expand or open a shared folder. It is not necessary that this folder should be shared. This error also happens with a public folder. Address book or any other mailbox from the interface that you are trying to open. You will see the message “cannot expand the folder. The set of folders cannot be opened” on your outlook screen when you attempt to do the same.
Causes for Cannot Expand the Folder in Outlook
Now, let me tell you that there can be many causes for this problem. But there are some which are the most common. So, we are going to share those reasons with you which will allow you to fix prevent the issue in future.
- Exchange cache mode is enabled
- An Issue caused by plug-ins or third-party apps
- A corrupt outlook profile
- File corruption of OST/PST file
- An Issue with the Microsoft office application
- Permission for folder visible is off
Simple Fixes to Fix this Issue
If you are facing cannot expand the folder Outlook then. There are some simple solutions that you can try which are very authentic and reliable. All these methods have helped people very much so, you can also use them without any issue.
Solution 1: Formulate the folder “Visible”
It is very common for you to face this issue if the folder shared by someone is not visible in your Outlook account. So, it is very important that you make the folder visible and then try to open or expand it for different purposes. You will find this option in the Permissions section of the ‘Properties’ tab very simply.
Solution 2: Turn off the Cached Mode
Another thing that you can try to fix this issue is to turn off the disable cache mode of the Outlook account as this mode often causes this problem in your account. You will see this option in the Account Settings tab form where you need to proceed to the offline settings to disable the cached mode.
Solution 3: Disable Microsoft Add-ins
If you are using any add-ins then they can be a reason for cannot display the folder Outlook shared mailbox issue. So, we recommend that you should disable any plug-ins or third-party apps as they interfere in the functioning of the application. Outlook add-ins are present in the Outlook options in the settings very easily.
You can also use the website ‘Emailspedia’ to get more information about this issue and more deep methods that will resolve it.
See also – https://ssgnews.com/2022/03/21/fix-no-sound-on-youtube-issue/
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