In the industry of automobiles, it is a known fact that the car making brands, who manufacture vehicles, also run auto service centers parallelly. The dealerships offer several benefits to their customers, to encourage them to avail their auto repair and maintenance service.
At our long acquainted GMC dealership near Watsonville, we often get to see several promotional campaigns where it is made clear, the one who avails the maintenance and repair services from their center, will be offered service warranty which means, if the service availed is not satisfactory or does not take good effect, one can re-order the same service without an extra cost. Our friend there explained to us that these warranties are issued by the auto manufacturer and work through the dealerships to reach their end customers, and these warranties really help the owners maintain their car well. They took pleasure in explaining, how it all goes.
A Little About the Service Warranties
At the above-mentioned dealership we were categorically explained that a service warranty is issued on a vehicle that belongs to their own product line, and that only after subscribing or signing up the warranty agreement, one can avail its benefits and coverage.
We learned from them that the basic idea behind offering warranty for a maintenance or repair service is to make sure that if any fault or inefficacy is found on the service availed at the dealership authorized service center, the owner can ask for a re-rendering of service on the same part, without any extra charge.
This is done to establish a stronger bond between the brand and their customers, where the former makes sure, the customers do not undergo any harassment, while availing any repair or maintenance service at their dealership authorized service center, and in the occasion of any such negative experience, the dealership will take care of the matter and bear the expenses, on the basis of these service warranties. Here itself we also came to know that like any other kind of warranty, even the service warranties have a strict line of boundaries that is drawn with the terms and conditions, following which alone, a customer can get the benefits of the service warranties. So, you can expect these service warranties having a coverage boundary, where it is determined what and all services the warranty will cover for. These service warranties will also come with a validity period. So, if anything wrong takes place while servicing your car, after the validity date has expired, one cannot help but have to leave the expectation of the warranty working out for him or her.
At a Cadillac service and warranty center, we were sincerely reminded, that for those who can afford the costly maintenance and repair for their car at any unpredictable moment, the warranties will seem to them as ineffective, but for those it becomes extremely difficult to arrange for a lumpsum amount of money for a costly repair, all of a sudden, these service warranties work for them as a great relief.