Shipping a car isn’t always simple. It’s much easier if you hire a vehicle transport broker. If you’ve ever transported a car, you understand how brokers work. With all the reviews about brokers’ services, you may have a distorted perspective of what they accomplish for you.
Today, we’ll aim to refute that myth. An auto transport broker is a crucial aspect of your car shipping process. Booking via a broker rather than a carrier saves time and money.
What Is An Auto Transport Broker?
Many consumers need to grasp what a broker does initially. They have a vital role, though not as vital as the actual carrier. Brokers find carriers for customers and vice versa. This vital step saves everyone time and money (for the most part).
Businesses in the US must comply with several rules and regulations. For example, housing businesses have different requirements than vehicle carriers. That comes as no surprise. But car haulers must observe tight regulations. Those rules, while designed to safeguard the safety of everyone (and everything) involved in the cargo, can be tedious to follow.
Brokers can help here. Brokers handle phone calls, provide quotes, and identify new consumers that carriers cannot. Carriers must drive and search for new freight. Brokers assist them find freight. Customers benefit from faster vehicle movement. In this way, auto transport brokers benefit everyone.
Don’t Mix Up Broker With Carrier- The vehicle freight sector comprises many moving elements and many players. There are many players involved, from brokers to clients, carriers to dealers, and it’s crucial to know who is responsible for what.
That’s why you should never mix up the carrier and the auto transport broker. Brokers help buyers identify carriers; carriers ship the vehicle. Though small, they are distinct entities with distinct goals, agendas, and duties.
For example, brokers have no control over when the driver arrives to load your car. When carriers are late for collection or delivery, clients often blame brokers. But it’s usually not the broker’s fault; they usually just have as much knowledge as you have about pickup and delivery windows.
This is largely relevant to reviews. Customers criticize brokers for actions taken by carriers, tarnishing their reputation. Because the auto shipping sector is largely online, internet reviews are vital. Most brokers have websites with reviews of their services. It’s unfair for customers to see reviews about a lousy broker when the problem wasn’t their fault.
Brokers can produce bad ratings for several reasons, but never because the carrier was bad. You’ll have a better shipping experience if you don’t mix up the broker with the carrier.
We Are Your Auto Shipment Broker- Simply put, your broker is meant to help you, not hinder you.
Shipping a car might be tricky at times. It’s rarely your broker’s fault, despite popular belief. When is your broker at fault? That happens when autos sit because they are overpriced. And it does. Brokers must continually change their prices to remain competitive. Not only that, but prices change virtually daily. It’s impossible to keep up, so there are always a few routes priced too low.
You may say it’s the broker’s fault, and it is. Those prices fluctuate so frequently that many less popular routes just simply update their prices when asked. This implies prices are sometimes too cheap. That’s up to you, which is why comparing pricing and services is critical.
A broker’s goal is to help you as much as possible. They are the point of contact for any issues or complaints. You should try to be as polite to them as they are to you. This can lead to many benefits – even in the quality of your conversations with them!
Know Your Duties- When dealing with a business, it’s easy to forget our responsibilities as customers. It’s a shame, because consumers do have obligations.
If you order fast food, you must know what you want (within a reasonable time) and pay for it. In the event of a pandemic, customers must wear a mask or the establishment will reject service.
You have obligations while shipping a car. For example, you must appropriately portray your automobile. So we need to know if it’s running and the pickup and delivery addresses.
You are not need to be present at pickup or delivery, but someone must be. You must also pay the broker and the carrier. Notifying the carrier of any personal things in the vehicle is also a must. Obligatory weight limitations may restrict what you can put in your vehicle, so be sure to communicate with your representative and represent the goods in your vehicle appropriately.
Plan Your Payment- One last thing you can do to help yourself and your vehicle shipping broker is to have money ready.
As stated previously, you must pay two parties: the broker and the carrier. Most payments are shared between the broker and the carrier. The broker’s payout will be far less than the carrier’s, as the carrier moves the vehicle. But the broker works hard to guarantee your vehicle arrives safely, so they deserve a cut.
Almost all auto transport brokers accept credit/debit cards as payment. However, the carrier requires certified money. Some accept certified money during pickup, but most accept them at delivery.
Known as “COD,” or “cash on delivery,” the funds need only be as good as cash – or cash, if you want. Carriers do not accept personal cheques and most do not accept credit cards. Cash, cashier’s check, or money order preferred. If you have questions about the optimal payment method, ask your agent or driver.
If you wish to obtain additional information regarding vehicle transport services, do not hesitate to get in touch with one of our dependable representatives here at Auto Shipping Group.